As a Board we aspire to a longer term financial settlement to allow more effective forward planning and to complement the great strides we have made through our business and commercial development, increasing self-generated income, now nearly 40% of our spend. We have also brought catering in house to complement these efforts, which allow us to continue to re-invest in the free of charge library and museum services across our communities.
We’ve made continued gains towards delivering the savings of £1.7 million required of us by Fife Council. We’re advancing with new ways of doing business, and putting the customer at the centre of all our services. WorldHost training is improving customer service and our Libraries are asking over 2,000 people how they would like the service to develop, with work already started on a new vision for museums and heritage. We’re also developing an audience engagement strategy to increase the £2.5 million we already bring in from theatre sales.
I hope you enjoy reading about our progress during 2017/18 as we look forward to another successful year.
On behalf of the board I would like to thank all our staff for their dedication and professionalism throughout the year. We know how much their efforts improve the life of Fifers and we look forward to continuing to build on their achievements.
